Claims Team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

The teams below are here to service our clients interested in commercial insurance only, if you need to get in contact regarding an individual & family or SME product, please contact us here.

Key contacts

Alison Kerr

Vice President - Professional, Financial and Surety Claims - Asia Pacific

Sydney

Phone:+61 2 8298 5956
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Thuy Vu

Assistant Vice President & Claims Manager, Retail & Outsourcing - Asia Pacific

Sydney

Phone:+61 2 8047 3337
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Sui Loke

Claims Manager, Casualty Australia

Sydney

Phone:+61 2 8298 5991
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Stephanie Morrison

Claims Manager, Professional & Financial Risks

Sydney

Phone:+61 2 6919 6408
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Sarah Kuek

Claims Manager, Professional & Financial Risks - South East Asia

Singapore

Phone:+65 6622 9204
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Samantha Thorndike

Technical Claims Manager, Casualty

Sydney

Phone:+61 2 8298 5829
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Robyn Hassell

Claims Manager, Accident & Health

Sydney

Phone:+61 2 8298 5864
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Richard Jessup

Complex Claims Manager, Casualty Australia

Sydney

Phone:+61 2 8298 5922
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Phil Green

Claims Manager, Energy, Property & Construction

Singapore

Phone:+65 6622 9232
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Mandy Rees-Peach

Claims Manager, Workers Compensation

Brisbane

Phone:+61 7 3235 8864
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Li Sa Chan

Claims Manager, Casualty

Singapore

Phone:+ 65 6622 9158
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Kenneth Wan

Casualty Claims Manager, North Asia

Hong Kong

Phone:+852 3655 2631
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Looking for a commercial insurance contact?

Leadership & distribution

Our leadership combines deep specialist knowledge with world class resources and an integrated global network. They provide strategic stewardship and long-term vision, aligning resources, talent and risk appetite to create sustainable value for our partners and customers.
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Underwriters

Our underwriters use their in-depth knowledge and experience to tailor solutions to your needs and build long-term relationships based on open, clear communication.
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Risk engineering

Our in-house risk engineers combine technical expertise with deep industry experience to help clients proactively mitigate losses through analysis and practical advice.
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