Claims Team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

The teams below are here to service our clients interested in commercial insurance only, if you need to get in contact regarding an individual & family or SME product, please contact us here.

Key contacts

Alison Kerr

Vice President - Professional, Financial and Surety Claims - Asia Pacific

Sydney

Phone:+61 2 8298 5956
Show email address

Stephanie Morrison

Claims Manager, Professional & Financial Risks

Sydney

Phone:+61 2 6919 6408
Show email address

Sarah Kuek

Claims Manager, Professional & Financial Risks - South East Asia

Singapore

Phone:+65 6622 9204
Show email address

James Thomas

Vice President & Technical Claims Manager, Professional & Financial Risks - Asia Pacific

Sydney

Phone:+61 2 8298 5937
Show email address

Denise Pong

Professional & Financial Risks Claims Manager - North Asia

Hong Kong

Phone:+852 3655 2686
Show email address

Sarah Bryce

Senior Claims Specialist, Professional & Financial Risks

Sydney

Phone:+61 2 8070 2917
Show email address

Rebecca Short

Senior Claims Specialist & Tech Lead, Professional & Financial Risks

Sydney

Phone:+61 2 8298 5938
Show email address

Nadhirah Zainal

PST Specialist, Claims

Kuala Lumpur

Phone:+60 3 2082 4108
Show email address

Maria Rasul

Claims Specialist, Professional & Financial Risks

Sydney

Phone:+61 2 8047 3397
Show email address

Ketki Kotwal

Claims Specialist, Professional & Financial Risks

Sydney

Phone:+61 2 8047 3400
Show email address

Jonathan Lee

Senior Claims Specialist & Tech Lead, Professional & Financial Risks

Brisbane

Phone:+61 7 3235 8843
Show email address

Jane Hattwich

Senior Claims Specialist & Tech Lead, Professional & Financial Risks

Melbourne

Phone:+61 3 9619 9867
Show email address

Looking for a commercial insurance contact?

Leadership & distribution

Our leadership combines deep specialist knowledge with world class resources and an integrated global network. They provide strategic stewardship and long-term vision, aligning resources, talent and risk appetite to create sustainable value for our partners and customers.
Find a contact

Underwriters

Our underwriters use their in-depth knowledge and experience to tailor solutions to your needs and build long-term relationships based on open, clear communication.
Find a contact

Risk engineering

Our in-house risk engineers combine technical expertise with deep industry experience to help clients proactively mitigate losses through analysis and practical advice.
Find a contact