Insurance Packages
File your claim
Fill in insurance claim form(s) as soon as the happening of an event giving rise to a claim and submit to us with the supporting documents.
- Form 2/2B can be downloaded from the Labour Department website (Only applicable to Employees' Compensation)
- Claim Form - Property Damage & Consequential Loss
- Claim Form - Public Liability
Acknowledge
You will receive an acknowledgement from Liberty that we have received your claim submission.
Process your claim
Upon receiving all original documents, Liberty will process your claim.
Receive your claim amount
You will receive an email from Liberty that payment will be processed to the mode of payment that you have selected.
Your top questions, answered
- Photographs of the damaged property
- CCTV footage showing the incident/loss, if available
- Purchased invoices/receipts of the damaged property
- Assessment report from repairer on the cause and extent of damage
- Repair/replacement quotations of the damaged/lost property (please submit the quotations for our approval before making any repairs/replacement)
- Details of the third party including name, identification number, telephone number and address
- Name, telephone number and address of any witnesses
- All relevant writs summons correspondence and documents served on you by any third party
- Photos of the damaged third party items, if available
- CCTV footage showing the incident, if available
Please note the Insured should immediately notify claim upon receipt of third party claim or report the circumstances that may give rise to a claim. Insured is not to admit any liability whatsoever to the third party and forward any/all third party correspondence(s) to Liberty Insurance.
- For death claim:
- Death certificate, autopsy report, coroner’s findings, proof of the relationship between insured & claimant (i.e. copy of marriage/birth certificate)
- For permanent disability claim:
- Medical/specialist report
- Incident report
- Police report (burglary, robbery or theft) - must be made within 24 hours of the incident
- Purchased invoices/receipts of the lost property
- Accounting records (proof) of money lost and misappropriated
- Form 2 or Form 2B (send the original to the Labour Department and the copy to us)
- Original sick leave certificate(s)
- Original medical expenses receipt(s), if any
- Insurance Certificate/Policy
- Commercial Invoice/Packing List
- Bill of Lading/Contract of Carriage
- Correspondences exchanged with Carrier and other relevant parties regarding liability for the loss/damage
- Survey report or other documentary evidence to show the extent of loss/damage
- Delivery Note/Receipt/Order
- Repair/Replacement Quotations
- Claim bill
Please note the above list of documents is not exhaustive. Other documents may be requested if necessary.