In this Cookie Policy, “Liberty” means Liberty International Insurance Limited.

We use cookies and similar technologies on our websites, portals and applications to enhance your browsing experience.

This Cookie Policy explains how and why we use them.

On our corporate website, a cookie settings banner appears on your first visit. It explains that we use both our own and third-party cookies to improve our services and analyse site traffic. You can choose “Allow All”, “Reject All”, or “Manage Preferences” to customise your settings. For full details on the cookies we use, please read this policy.

By continuing to use our websites, portals and applications, you consent to our use of cookies as described in this policy, unless you have chosen to reject them.

Classifications of Cookies

This Cookie Policy applies to the Liberty corporate website and all other Liberty portals and applications that link to this page.

Cookies that are defined as “strictly necessary” are required to help keep data safe, manage bots, and enable core site functionality.

Cookies that are defined as “not strictly necessary” help us improve the performance of our sites, personalise your experience, analyse usage, and deliver more relevant content.

Cookie Purposes

Below is a list of the purposes of the cookies used on our websites, portals and applications:

Purpose

Description

Type & Expiry

Strictly Necessary

Description

These cookies are essential for the websites to function. They include security and bot-protection tools (e.g. Akamai bm_mi, bm_sv, ak_bmsc; Cloudflare __cf_bm) and consent-management cookies (OneTrust OptanonAlertBoxClosed, OptanonConsent).

Type & Expiry

Session or persistent (up to 1 year)

Performance

Description

These cookies help us understand how visitors use our sites so we can improve them. They include Google Analytics (_ga, ga…), Hotjar (_hjSession*, _hjSessionUser*, _hjTLDTest), and Microsoft Clarity (_clsk, _clck, MUID, MR, CLID, etc.).

Type & Expiry

Session or persistent (up to 1 year)

Functional

Description

These cookies enable enhanced functionality and personalisation. They include Visual Website Optimiser (VWO _vwo_uuid_v2) for A/B testing and other site optimisation tools.

Type & Expiry

Session or persistent (up to 1 month)

Targeting

Description

These cookies are used by third parties to deliver more relevant advertising and to track visitors across websites. They include LinkedIn (bcookie, li_gc, lidc) and Bing/Microsoft (MUID, SRM_B, MR).

Type & Expiry

Persistent (up to 1 year)

The specific cookies used, as well as their type and expiry periods, may vary depending on the particular website, portal or application you are visiting. We use third-party service providers for the above functions. You can find more information about their privacy practices by visiting their respective websites (e.g. Google, Microsoft, Hotjar, VWO, LinkedIn, etc.).

Our sites, portals and applications may link through to third-party websites, including websites of companies within the Liberty Mutual Insurance Group, which may also use cookies which Liberty has no control, or responsibility for, those companies or their use of your information. Liberty recommends you check the relevant third-parties’ privacy policies for information about any cookies that they may use.

Managing Cookies

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our websites.

In the event of any inconsistency between the English and Chinese versions of this Cookie Policy, the English version shall prevail.

For more information on how Liberty processes your personal data, please refer to our Privacy Policy.