Claims Team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

The teams below are here to service our clients interested in commercial insurance only, if you need to get in contact regarding an individual & family or SME product, please contact us here.

Key contacts

Jonathan O'Riordan

Claims Recovery Manager - Asia Pacific

Sydney

Phone:+61 2 8298 5894
Show email address

James Thomas

Vice President & Technical Claims Manager, Professional & Financial Risks - Asia Pacific

Sydney

Phone:+61 2 8298 5937
Show email address

Gemma Cooper

Claims Manager, Professional & Financial Risks

Perth

Phone:+61 8 6188 9523
Show email address

Francis Row

Technical Claims Manager, Property

Sydney

Phone:+61 2 8298 5820
Show email address

Emily Lie

Claims Manager, Workers Compensation

Singapore

Phone:+65 6622 9208
Show email address

Denise Pong

Professional & Financial Risks Claims Manager - North Asia

Hong Kong

Phone:+852 3655 2686
Show email address

Ben Woodbridge

Claims Manager, Energy Property & Construction

Sydney

Phone:+61 2 8298 5939
Show email address

Margaret Dewes

Claims Manager, Marine

Sydney

Phone:+61 2 8070 2901
Show email address

Nathan McLellan

Vice President, First Party Claims - Asia Pacific

Sydney

Phone:+61 2 8298 5944
Show email address

Andrew Iezzi

Senior Claims Specialist, Accident & Health

Sydney

Phone:+61 2 6919 6485
Show email address

Yvonne Yap

Senior PST Specialist, Claims

Kuala Lumpur

Phone:+60 3 2082 4028
Show email address

Shevithra Mohan

PST Specialist, Claims

Kuala Lumpur

Phone:+60 3 2082 4121
Show email address

Looking for a commercial insurance contact?

Leadership & distribution

Our leadership combines deep specialist knowledge with world class resources and an integrated global network. They provide strategic stewardship and long-term vision, aligning resources, talent and risk appetite to create sustainable value for our partners and customers.
Find a contact

Underwriters

Our underwriters use their in-depth knowledge and experience to tailor solutions to your needs and build long-term relationships based on open, clear communication.
Find a contact

Risk engineering

Our in-house risk engineers combine technical expertise with deep industry experience to help clients proactively mitigate losses through analysis and practical advice.
Find a contact