Claims Team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

The teams below are here to service our clients interested in commercial insurance only, if you need to get in contact regarding an individual & family or SME product, please contact us here.

Key contacts

Jessica Dugandzic

Claims Specialist, Casualty

Sydney

Phone:+61 2 8047 3314
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Jane Hattwich

Senior Claims Specialist & Tech Lead, Professional & Financial Risks

Melbourne

Phone:+61 3 9619 9867
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James Tucker

Senior Claims Specialist & Tech Lead, Casualty

Brisbane

Phone:+61 7 3235 8822
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James Paul

Senior Claims Specialist, Crisis Management

Sydney

Phone:+61 2 8298 5974
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Fern Doyle

Senior Claims Specialist, Professional & Financial Risks

Brisbane

Phone:+61 7 3235 8854
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Ee Ying Low

PST Specialist, Claims

Kuala Lumpur

Phone:+65 6622 8388
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Connor Burdon-Bear

Senior Claims Specialist, Professional & Financial Risks

Melbourne

Phone:+61 3 9619 9882
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Chiu Lin Ang

Claims Specialist, Workers Compensation & Casualty

Singapore

Phone:+65 6622 8348
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Amalina Nazri

PST Specialist, Claims

Kuala Lumpur

Phone:+60 3 2082 4069
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Allison Reis

Senior Claims Specialist & Tech Lead, Casualty

Sydney

Phone:+61 2 8298 5868
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Carolyn Payne

Senior Claims Specialist, Claims Workers Compensation

Melbourne

Phone:+61 3 9619 9831
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Farhanah Iskandar

PST Specialist, Claims

Kuala Lumpur

Phone:+60 3 2082 4128
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Looking for a commercial insurance contact?

Leadership & distribution

Our leadership combines deep specialist knowledge with world class resources and an integrated global network. They provide strategic stewardship and long-term vision, aligning resources, talent and risk appetite to create sustainable value for our partners and customers.
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Underwriters

Our underwriters use their in-depth knowledge and experience to tailor solutions to your needs and build long-term relationships based on open, clear communication.
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Risk engineering

Our in-house risk engineers combine technical expertise with deep industry experience to help clients proactively mitigate losses through analysis and practical advice.
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