Claims Team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

The teams below are here to service our clients interested in commercial insurance only, if you need to get in contact regarding an individual & family or SME product, please contact us here.

Key contacts

Sui Loke

Claims Manager, Casualty Australia

Sydney

Phone:+61 2 8298 5991
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Samantha Thorndike

Technical Claims Manager, Casualty

Sydney

Phone:+61 2 8298 5829
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Richard Jessup

Complex Claims Manager, Casualty Australia

Sydney

Phone:+61 2 8298 5922
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Mandy Rees-Peach

Claims Manager, Workers Compensation

Brisbane

Phone:+61 7 3235 8864
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Li Sa Chan

Claims Manager, Casualty

Singapore

Phone:+ 65 6622 9158
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Kenneth Wan

Casualty Claims Manager, North Asia

Hong Kong

Phone:+852 3655 2631
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Emily Lie

Claims Manager, Workers Compensation

Singapore

Phone:+65 6622 9208
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Shevithra Mohan

PST Specialist, Claims

Kuala Lumpur

Phone:+60 3 2082 4121
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Sara Murphy

Senior Claims Specialist, Casualty

Melbourne

Phone:+61 3 9619 9897
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Natasha Youl

Senior Claims Specialist & Tech Lead, Casualty

Melbourne

Phone:+61 3 9619 9807
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Jessica Dugandzic

Claims Specialist, Casualty

Sydney

Phone:+61 2 8047 3314
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James Tucker

Senior Claims Specialist & Tech Lead, Casualty

Brisbane

Phone:+61 7 3235 8822
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Looking for a commercial insurance contact?

Leadership & distribution

Our leadership combines deep specialist knowledge with world class resources and an integrated global network. They provide strategic stewardship and long-term vision, aligning resources, talent and risk appetite to create sustainable value for our partners and customers.
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Underwriters

Our underwriters use their in-depth knowledge and experience to tailor solutions to your needs and build long-term relationships based on open, clear communication.
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Risk engineering

Our in-house risk engineers combine technical expertise with deep industry experience to help clients proactively mitigate losses through analysis and practical advice.
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