Select a product to see the correct claims process:

Employees' compensation

claims 1
Step 1
File your claim

Fill in insurance claim form(s) as soon as the happening of an event giving rise to a claim and submit to us with the supporting documents.

  • Form 2/2B can be downloaded from the Labour Department website (Only applicable to Employees' Compensation)
Acknowledge
Step 2
Acknowledge

You will receive an acknowledgement from Liberty that we have received your claim submission.

Process your claim
Step 3
Process your claim

Upon receiving all original documents, Liberty will process your claim.

Receive your claim
Step 4
Receive your claim amount

You will receive an email from Liberty that payment will be processed to the mode of payment that you have selected.

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Frequently Asked Questions (FAQs)

Notify the Labour Department after the accident comes to knowledge

  • In case of injury: within 14 days
  • In case of death: within 7 days
  • Original sick leave certificate
  • Original medical expenses receipt, if any

Please note the above list of documents is not exhaustive. Other documents may be requested if necessary.