Select a product to see the correct claims process:
Employees' compensation
Step 1
File your claim
Fill in insurance claim form(s) as soon as the happening of an event giving rise to a claim and submit to us with the supporting documents.
- Form 2/2B can be downloaded from the Labour Department website (Only applicable to Employees' Compensation)
Step 2
Acknowledge
You will receive an acknowledgement from Liberty that we have received your claim submission.
Step 3
Process your claim
Upon receiving all original documents, Liberty will process your claim.
Step 4
Receive your claim amount
You will receive an email from Liberty that payment will be processed to the mode of payment that you have selected.
Frequently Asked Questions (FAQs)
Notify the Labour Department after the accident comes to knowledge
- In case of injury: within 14 days
- In case of death: within 7 days
- Original sick leave certificate
- Original medical expenses receipt, if any
Please note the above list of documents is not exhaustive. Other documents may be requested if necessary.





