Select a product to see the correct claims process:
Marine Cargo
Step 1
Contact us directly
Please contact us by phone (852) 2892 3888 or email directly regarding Marine Cargo claims. We will discuss with you.
Your top questions, answered
- Certificate of Insurance
- Commercial Invoice/Packing List
- Bill of Lading/Airway (with terms & conditions on the reverse side)
- Correspondences exchanges with carrier and other relevant parties regarding liability for the loss/damage
- Survey report or other documentary evidence to show the extent of loss/damage
- Delivery Note/Receipt/Order
- Repair/replacement quotations
- Equipment inspection report (EIR)
- Claim bill
Marine Cargo insurance typically affords compensation to the insured/shipper/consignee at an agreed value (provided the claimant has an Insurable Interest on the goods at the time of loss) for any accidental loss/damage (subject to policy terms & conditions) vide typical transportation mode of Air, Sea, Land (Road, Rail, Truck, Lorries etc)
The portion of costs that has to be borne by you for each claim made as specified in your policy.
These documents must be returned so that the rightful claimant/party to the cargo can be properly identified at the point of claim.